Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and service address.

Service Information: Details about requested cleaning services, scheduling, and preferences.

Payment Information: Billing details required to process service payments.

Communications: Records of SMS, email, or phone conversations related to scheduling or support.

How We Use Your Information

Your information is used for:

Scheduling and delivering cleaning services.

Sending confirmations, reminders, and updates (including SMS/MMS messages).

Processing payments and managing billing.

Customer support and responding to inquiries.

Improving our website, services, and customer experience.

Messaging & A2P Compliance

By providing your phone number, you agree to receive SMS/MMS communications from us.

Opt-Out: Reply STOP at any time to unsubscribe.

Help: Reply HELP or contact [email protected]

for assistance.

Message Frequency: Varies based on your services and communication preferences.

Cost: Standard carrier message and data rates may apply.

Consent Not Required: You can receive services without opting into text messages.

Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Trusted service providers (e.g., payment processors, scheduling platforms) who assist in service delivery.

Legal requirements, if disclosure is necessary to comply with laws or protect our rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission over the internet or storage is 100% secure, we strive to protect your personal data.

Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. You may disable cookies in your browser, but some site features may not function properly.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children.

Changes to this Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”

Contact Us

Mima’s Cleaning Service

Website: www.mimas-cleaning.com

Email: [email protected]

Phone: 1-866-890-6462 (Mima)